Orders are typically processed within 1–2 business days before shipment. During holidays, peak seasons, or special launches, processing may take slightly longer — but we will always keep you informed.

We process orders quickly to ensure fast delivery. If you wish to cancel, please email us within 12 hours of placing your order. After that, we cannot guarantee changes.

We accept returns within 14 days of delivery, provided the item is unworn, unused, and in its original condition with all packaging intact. Refunds are issued once the item is inspected and approved.

Please email contact@delloro.shope with your order number and reason for return. Our customer care team will guide you through the process.